At Texas Jet, we are fortunate to get to work with some really GREAT customers. Here’s a sample of the comments we have received from pilots on our Customer Service Surveys:
"Great attitude! Great customer service!"
Gerardo C. - Citation 8/4/10
"The best FBO I have ever used."
Chris Painter - Sabreliner 7/14/10
"Best customer/aircraft servicing I have received in many years. Great job!"
Tim Kavanaugh - Citation XLS 7/9/10
"Thank you for the great shirt! I wear it often."
Rick Carrier - King Air 6/3/10
"Above & beyond - keep up the ’great’ service."
Bill Schmitt - BE-200 6/3/10
"Always welcoming & makes me feel at home."
Steve Dean - Aero Commander 3/19/10
"Outstanding FBO. We’ll be back whenever possible."
John Mann - Moser Aviation, LLC Beechjet 2/2/10
"By far, the best service I’ve ever had at any FBO. John, Cindy, and their team did an outstanding job!"
Stephen CJ3 10/29/09
"Y’all are a well-oiled machine!"
Randy Campbell
Lear 40
8/12/09
"Texas Jet is the only place we consider when traveling to FTW."
Alvin DeVane
Citation 560
3/23/09
"The Best FBO service I’ve ever experisnced! The best service - everyone was super nice and helpful. The girls at the front desk are excellent."
Becky Eidson
G-V Flight Attendant
09/28/08
"From a former FBO owner, I like the way you run the business."
Danny M. Stringer
C-421
02/29/08
"We frequent your FBO often and enjoy it every time. It is nice to go to a place where the customer is first, service is great and the facilities are top notch."
John Koltes
Lear 45
12/07/07
"Best FBO I’ve seen!! I wish others were at least half as good!"
Norman Camp
Lear 31
10/17/07
"I have based an aircraft at Texas Jet for nearly five years. The service I have experienced throughout this period has been consistently excellent. All of the personnel at Texas Jet conduct themselves in a very professional manner. I depend on them to provide all the required services for my aircraft in a timely manner and I have never been disappointed."
Warren Vanderburgh
PC-12
8/30/07
"I always have an excellent experience at Texas Jet!"
Keith PLumb
Executive AirShare
"I love coming to Texas Jet! You all are the greatest!"
Jim Ferguson
Citation II
Beechjet 400
"Texas Jet has demonstrated time after time the dedication it takes to provide us with a high level of service and efficiency that can only aid in making our business run smoothly."
"Starting with Line Service, Front Desk support and all the way up through management, the attention to detail and professionalism is unmatched. Thanks for making our job easier."
Rich Johnson
Hawker
7/18/07
"The whole crew serves with a smile."
Chuck Barrett
7/17/07
"During my 40 plus years in aviation, I have had the opportunity to visit many of our airports and thus many of our good and not so good FBOs around the country, plus many foreign ports of call.
There is always something that above average FBOs have in common and that is professionalism, personal care/attention for passengers and crew, and a desire to go one step beyond that which is normally expected. This attitude is a contagious condition which is found in all the employees of the above average FBOs.
Texas Jet, Meacham International Airport, Fort Worth, Texas, is one of the very best FBOs I have had the pleasure to be associated with for almost 20 years.
I would highly recommend Texas Jet to anyone who is headed to Fort Worth, whether on business or pleasure, or as a fuel stop. The service is great .... and the Texas girls are beautiful."
Tom Taylor
G-1159A
July 17, 2007
"Texas Jet has made many improvements to benefit the customers as well as the pilots. They are constantly taking measures to be the top rated FBO."
James Cassady
Eagle Air Enterprises
July 13, 2007
"Thank you very much for the help last Thursday in the rain. Your offer to put us in the hangar to load baggage went above and beyond . . . amazing! I will share this experience forever with everyone. We really don’t need a topoff, but it’s the least we can do to thank you for such superb service."
Bill H.
C-550
July 8, 2007
"This is always a stop where we can count on the FBO - not one we worry about!"
Jerry Lind
Citation X
July 5, 2006
"I never fill out comment cards but I made an exception for such good service."
Andrew Fay
Westwind
5/31/06
"For me, Texas Jet at FTW (Meacham, Fort Worth TX) consistently provides the most professional service on the ramp. They always have wingwalkers and lighted, high-visibility wands."
T Hathorn
Citation Excel
Professional Pilot Magazine November 2005
"It’s always a pleasure to visit Texas Jet . . . Good service & friendly
people make it #1 on my list!"
Terry Salak
Citation Ultra
7/12/02
"Always excellent service provided by competent, courteous people!"
William Robel
Citation Ultra
7/12/02
"Been to most of the FBOs in the U.S. - yours is certainly in the top group."
Bill Wilkerson
"Wish you were our home based FBO."
Phil Gibson
C-525
1/26/02
"Always a pleasure to stop at Texas Jet. Great service from friendly people. And also very important . . .CREW CARS!"
Bill Sparks
Hawker
6/25/02
"I don’t believe I’ve ever been treated so courteously in my 32 years of corporate flying! Keep up the good work! Wonderful staff and management."
Alan B. Fearing
BE-90
1/15/02
"Keep up the good work."
Thomas Grothe
8/20/01
"Was pleased to see power cart already connected when we showed up at the airport."
Darrel Manning
G-III, Lear 35
1/19/01
"Excellent!! Keep it up."
Scott Luke
King Air 200 & Cheyenne
2/19/02
"You are now my FTW FBO."
Eric Sprung
Hawker
11/16/01
"Thanks for all the help in the rain."
Paul Fiala
CE-525
4/2/02
"Good helpful people."
Edward J. Ptak
Citation
"Every time Iíve ever been to Meacham, Texas Jet has treated us very well."
